











KINCOU (均衡)
Shipping
When ordering only scent strips, the shipping fee is ¥750. You will receive a ¥750 discount coupon code via email when the scent strips are shipped (see below).
If you purchase one or more products along with scent strips, the shipping fee will be based on the total amount of your purchase, and no coupon will be issued for such orders. Please note this.
Coupon
If you order scent strips only, you will receive a ¥750 discount coupon code via email when the scent strips are shipped.
The coupon can be used once within one month from the issue date, for the purchase of fragrance products (scent strip eligible items) on the Lounge Sai online store. It cannot be applied to items other than eligible products.
Please note that we cannot reissue coupon codes if lost after issuance.
Shipping Method
Scent strips will be individually wrapped for each fragrance and delivered together via NekoPos (with tracking number / delivered by post).
If you order other products along with the scent strips, they will generally be shipped together. However, please note that if some products are shipped from different locations, the scent strips and other items may be shipped separately.
A scent strip is a piece of paper used to spray fragrance on in order to test and confirm the scent.
Ordering Information for Scent Strips
-
Maximum of 20 fragrances.
If you wish to order more than 20 fragrances, please place multiple orders. -
Maximum of 1 strip per fragrance.
Even if multiple strips of the same fragrance are ordered, only one will be shipped.
Important Notes
If an order is placed that does not align with the guidelines above, we will adjust the order to meet the stated requirements and ship accordingly. Please note that we will not contact you before shipping, so kindly ensure that you review the information and place your order correctly.
Domestic Shipping (Japan)
- Free shipping for orders over ¥11,000 (tax included).
- A flat shipping fee of ¥750 (tax included) applies to orders under ¥10,999.
International Shipping
- Free shipping on international orders over ¥80,000 JPY.
- A flat shipping fee of ¥7,700 JPY applies to orders under ¥79,999 JPY.
Please note that due to shipping restrictions, fragrances, body care products and beverages cannot be shipped internationally.
For details, please refer to our International Shipping Policy or contact us directly.
Shipping Carriers
Orders are shipped via Yamato Transport.
Please note that all orders are shipped using minimal packaging to reduce waste.
Dispatch Timing
- Orders are typically dispatched within 3 days of receiving the order.
- Delivery dates are set to the earliest available date.
If, for any reason, dispatch is expected to take longer than 3 days, we will announce this on our website in advance.
Shipping to Okinawa and Remote Islands
For deliveries to Okinawa and other remote islands, fragrances and liquid products (including body scrubs) cannot be shipped by air and will be sent via ground or sea transport.
Please allow approximately one week for delivery to these areas.
Regarding Returned Shipments Due to Incorrect Address, Extended Absence, or Refusal of Delivery
In the event that a shipment is returned to us due to an incorrect address, extended absence, or refusal of delivery, we will handle the matter as follows:
・We will contact you via email or other means. If you wish to have the item reshipped, you will be responsible for the actual cost of additional shipping fees (including round-trip shipping costs and payment processing fees). Once we confirm your reply and payment within 5 days of our notice, we will proceed with reshipment.
・If we do not receive a response within 6 days of our notification, we reserve the right to cancel the order. In such cases, we will not be able to refund the original shipping cost, return shipping cost, or any related payment processing fees.
・If you refuse to accept the delivery without a valid reason, we will charge you for the actual costs incurred, including round-trip shipping, payment processing fees, and packaging material fees. In cases of repeated or malicious refusal, we regret to inform you that we may decline any future orders from you.
We appreciate your understanding and cooperation to ensure smooth and reliable service.
Direct Shipping from Brands
Some items may be shipped directly from the brand to your address.
In such cases, we will share your shipping information (name, address, phone number) with the brand for delivery purposes only.
If you order items that are shipped directly from the brand alongside other products, they may arrive separately and on different dates.
Items shipped directly from brands include:
- Rollo: 12-inch LP
Handling of Personal Information
All personal information is strictly managed and protected by both our store and partner brands.
Your information will never be used for purposes other than fulfilling your order, so please feel secure when shopping with us.
Cancellations & Refunds Policy
Please note that we do not accept cancellations or refunds once an order has been placed.
Additionally, we cannot accept returns, exchanges, or refunds for reasons such as "the product is different from what I imagined" or any other customer-related reasons after the order has been delivered. Thank you for your understanding.
Cases Eligible for Return or Exchange
We will accept returns or exchanges only under the following circumstances:
- If the product you received is damaged, stained, or defective.
- If you receive a different product or quantity than what you ordered.
- If the product was damaged or lost during shipping.
Please note that we cannot accept returns or exchanges for any damage or defects caused by customer use or storage.
How to Request a Return or Exchange
If you wish to return or exchange a product, please contact us via email (email.loungesai@gmail.com) before sending anything back.
Returns or exchanges without prior notice will not be accepted, and any shipping costs incurred in such cases will be borne by the customer.
Return & Exchange Request Period
Please contact us within 5 days of receiving the product if you wish to request a return or exchange.
We will not accept returns or exchanges in the following cases:
- If more than 6 days have passed since the product was delivered.
- If the product has been used.
- If tags, accessories, or packaging are missing or damaged.
- Sale items and made-to-order/customized products.
Return Shipping Address
The return shipping address will be provided after you contact us to request a return or exchange.
Packaging for Returns
When returning items, please repack them in the same condition and packaging as when received.
We will cover the return shipping and handling costs in cases where a return or exchange is approved.
Refund Method
If an exchange is not possible (e.g., due to out-of-stock items), we will issue a refund for the product price.
Refunds will be processed using the same payment method selected at checkout.
Cooling-Off Policy
Please note that the Cooling-Off period under Japanese law does not apply to purchases made through our online store, as they are considered mail-order sales.
Contact Information
If you have any questions or concerns, feel free to reach out to us via email (email.loungesai@gmail.com) or chat.
We offer the following payment options:
- Credit Cards (Visa / Mastercard / American Express / JCB)
- PayPal
- Google Pay
- Apple Pay
- Shop Pay
- Paidy (You can split your payment in installments via the Paidy app after completing the payment. Click here for more information on how to use Paidy.)
- Bank Transfer (Customers are responsible for bank transfer fees. Orders will be shipped after payment is confirmed. Please complete payment within 3 days of placing your order.)
Shipping
When ordering only scent strips, the shipping fee is ¥750. You will receive a ¥750 discount coupon code via email when the scent strips are shipped (see below).
If you purchase one or more products along with scent strips, the shipping fee will be based on the total amount of your purchase, and no coupon will be issued for such orders. Please note this.
Coupon
If you order scent strips only, you will receive a ¥750 discount coupon code via email when the scent strips are shipped.
The coupon can be used once within one month from the issue date, for the purchase of fragrance products (scent strip eligible items) on the Lounge Sai online store. It cannot be applied to items other than eligible products.
Please note that we cannot reissue coupon codes if lost after issuance.
Shipping Method
Scent strips will be individually wrapped for each fragrance and delivered together via NekoPos (with tracking number / delivered by post).
If you order other products along with the scent strips, they will generally be shipped together. However, please note that if some products are shipped from different locations, the scent strips and other items may be shipped separately.
A scent strip is a piece of paper used to spray fragrance on in order to test and confirm the scent.
Ordering Information for Scent Strips
-
Maximum of 20 fragrances.
If you wish to order more than 20 fragrances, please place multiple orders. -
Maximum of 1 strip per fragrance.
Even if multiple strips of the same fragrance are ordered, only one will be shipped.
Important Notes
If an order is placed that does not align with the guidelines above, we will adjust the order to meet the stated requirements and ship accordingly. Please note that we will not contact you before shipping, so kindly ensure that you review the information and place your order correctly.
Domestic Shipping (Japan)
- Free shipping for orders over ¥11,000 (tax included).
- A flat shipping fee of ¥750 (tax included) applies to orders under ¥10,999.
International Shipping
- Free shipping on international orders over ¥80,000 JPY.
- A flat shipping fee of ¥7,700 JPY applies to orders under ¥79,999 JPY.
Please note that due to shipping restrictions, fragrances, body care products and beverages cannot be shipped internationally.
For details, please refer to our International Shipping Policy or contact us directly.
Shipping Carriers
Orders are shipped via Yamato Transport.
Please note that all orders are shipped using minimal packaging to reduce waste.
Dispatch Timing
- Orders are typically dispatched within 3 days of receiving the order.
- Delivery dates are set to the earliest available date.
If, for any reason, dispatch is expected to take longer than 3 days, we will announce this on our website in advance.
Shipping to Okinawa and Remote Islands
For deliveries to Okinawa and other remote islands, fragrances and liquid products (including body scrubs) cannot be shipped by air and will be sent via ground or sea transport.
Please allow approximately one week for delivery to these areas.
Regarding Returned Shipments Due to Incorrect Address, Extended Absence, or Refusal of Delivery
In the event that a shipment is returned to us due to an incorrect address, extended absence, or refusal of delivery, we will handle the matter as follows:
・We will contact you via email or other means. If you wish to have the item reshipped, you will be responsible for the actual cost of additional shipping fees (including round-trip shipping costs and payment processing fees). Once we confirm your reply and payment within 5 days of our notice, we will proceed with reshipment.
・If we do not receive a response within 6 days of our notification, we reserve the right to cancel the order. In such cases, we will not be able to refund the original shipping cost, return shipping cost, or any related payment processing fees.
・If you refuse to accept the delivery without a valid reason, we will charge you for the actual costs incurred, including round-trip shipping, payment processing fees, and packaging material fees. In cases of repeated or malicious refusal, we regret to inform you that we may decline any future orders from you.
We appreciate your understanding and cooperation to ensure smooth and reliable service.
Direct Shipping from Brands
Some items may be shipped directly from the brand to your address.
In such cases, we will share your shipping information (name, address, phone number) with the brand for delivery purposes only.
If you order items that are shipped directly from the brand alongside other products, they may arrive separately and on different dates.
Items shipped directly from brands include:
- Rollo: 12-inch LP
Handling of Personal Information
All personal information is strictly managed and protected by both our store and partner brands.
Your information will never be used for purposes other than fulfilling your order, so please feel secure when shopping with us.
Cancellations & Refunds Policy
Please note that we do not accept cancellations or refunds once an order has been placed.
Additionally, we cannot accept returns, exchanges, or refunds for reasons such as "the product is different from what I imagined" or any other customer-related reasons after the order has been delivered. Thank you for your understanding.
Cases Eligible for Return or Exchange
We will accept returns or exchanges only under the following circumstances:
- If the product you received is damaged, stained, or defective.
- If you receive a different product or quantity than what you ordered.
- If the product was damaged or lost during shipping.
Please note that we cannot accept returns or exchanges for any damage or defects caused by customer use or storage.
How to Request a Return or Exchange
If you wish to return or exchange a product, please contact us via email (email.loungesai@gmail.com) before sending anything back.
Returns or exchanges without prior notice will not be accepted, and any shipping costs incurred in such cases will be borne by the customer.
Return & Exchange Request Period
Please contact us within 5 days of receiving the product if you wish to request a return or exchange.
We will not accept returns or exchanges in the following cases:
- If more than 6 days have passed since the product was delivered.
- If the product has been used.
- If tags, accessories, or packaging are missing or damaged.
- Sale items and made-to-order/customized products.
Return Shipping Address
The return shipping address will be provided after you contact us to request a return or exchange.
Packaging for Returns
When returning items, please repack them in the same condition and packaging as when received.
We will cover the return shipping and handling costs in cases where a return or exchange is approved.
Refund Method
If an exchange is not possible (e.g., due to out-of-stock items), we will issue a refund for the product price.
Refunds will be processed using the same payment method selected at checkout.
Cooling-Off Policy
Please note that the Cooling-Off period under Japanese law does not apply to purchases made through our online store, as they are considered mail-order sales.
Contact Information
If you have any questions or concerns, feel free to reach out to us via email (email.loungesai@gmail.com) or chat.
We offer the following payment options:
- Credit Cards (Visa / Mastercard / American Express / JCB)
- PayPal
- Google Pay
- Apple Pay
- Shop Pay
- Paidy (You can split your payment in installments via the Paidy app after completing the payment. Click here for more information on how to use Paidy.)
- Bank Transfer (Customers are responsible for bank transfer fees. Orders will be shipped after payment is confirmed. Please complete payment within 3 days of placing your order.)









ローズマリー、クラリセージ、ユーカリグロブルス、ラベンダー、ゼラニウム
Mt.Fuji ストーンセットのストーンはサイズや形、色がそれぞれ異なりますが、4~5個のストーンでおおよそ100g程度のウェイトになるように計量して同封されております。
ボトルのパッケージデザインは予告無く変更になる場合がございます。

About
Kincou (均衡)は、ハーブ類のフレッシュな香りと、ユーカリのスーッと鼻を抜ける清涼感をふんだんに感じることの出来る香調です。
オイルを垂らしてディフューザーとして使用可能なMt.Fujiストーンは、富士山から採取された溶岩石で、大きさ、形、色に個体差がございます。
Description
バランスの平均を保つことを「均衡」とも例えられます。
クラリセージ、ゼラニウムは女性ホルモンのバランスを整えてくれます。
Type & Size
Blended Essential Oils / 10ml
Country of Origin
Japan


玄関やお手洗いなどの人の滞在時間が短い場所や比較的小さな空間を香りで満たしたい方へ。
火を使わないため寝室での就寝前でのご使用や、お子様のいらっしゃるご家庭でも安心してお使い頂けます。

リビングやダイニングのような人が集まる華やかな場にはオイルバーナーがお勧め。
逆に一人で集中する仕事部屋、勉強部屋などで空気を入れ替えてリフレッシュしたいようなシーンにも。

植物の恵みである花、葉、果皮、種子、樹皮、樹脂、根などから抽出した天然のブレンドエッセンシャルオイルです。
贅沢に調合された高濃度なオイルは、数滴垂らすだけで空間全体に香りが広がります。
「ストーンセット」「ディフューザーセット」の岩石Mt.Fuji Stonesは富士山から採取された自然の産物。
エッセンシャルオイルを垂らして香りをゆっくり拡散する、天然のディフューザーです。

COLLECTION
シーンや気分に合わせてお選び頂ける香りのラインナップ。
KYKds Products.
Founder : Yukio Kimura
2005年より日本の大阪を拠点にドイツ語で「力」という意味を持つ"Kräfte(クレフテ)"の名を冠した空間、プロダクトデザイン事務所"Kräfte YUKIO KIMURA design studio"を設立。
繊細で力強いデザインを志し、空間設計やプロダクトデザインで培った多角的な視座を基に、グラフィックデザイン、映像制作、アートディレクションと幅広い分野で活動し、ファッションブランドとのコラボレーションなども行なっている。
"KYKds Products."は自身でデザインしたプロダクトを製品化したラインとして2022年にスタートし、家具やインテリア小物をメインに取り揃える。

