Terms of service
Terms of Service
These Terms of Service (the "Terms") set out the conditions for using the services provided by Lounge Sai ("we", "us", or "the Company") on the website "loungesai.com" (the "Service").
Article 1 (Application)
These Terms apply to all relationships between users and the Company relating to the use of the Service. The Company may, where necessary, establish rules of use in addition to these Terms (the "Individual Rules"). The Individual Rules form part of these Terms, and in the event of any conflict, the Individual Rules shall prevail.
Article 2 (Registration)
An applicant agrees to these Terms and applies by the method prescribed by the Company, and registration is completed upon the Company's notice of approval. The Company may decline approval in any of the following cases.
- The application contains false information
- The applicant has previously violated these Terms
- The Company otherwise judges the application to be inappropriate
Article 3 (Management of User ID and Password)
Users are responsible for managing their own ID and password, and may not transfer, lend, or share them with any third party. When the ID and password match, the use shall be deemed to be by the user themselves. The Company shall not be liable for any damage caused by use by a third party (except where caused by the Company's willful misconduct or gross negligence).
Article 4 (Sales Contract)
A sales contract is formed when a user submits a purchase request and the Company sends a notice of acceptance. Ownership transfers at the time the Company hands over the product to the delivery carrier. The Company may cancel the contract without notice in any of the following cases.
- Violation of these Terms
- Delivery cannot be completed (customer absent, address unknown, etc.)
- A breach of the relationship of trust
Payment, delivery, cancellation, and return methods shall follow the methods separately determined by the Company.
Article 5 (Intellectual Property Rights)
Rights to the content of the Service (photographs, text, etc.) belong to the Company or the respective rights holders, and unauthorized use (reproduction, reposting, modification, etc.) is prohibited.
Article 6 (Prohibited Acts)
The following acts are prohibited.
- Violation of laws or public order and morals
- Criminal acts
- Infringement of intellectual property rights
- Interference with servers or networks
- Commercial use
- Interference with the Company's operations
- Unauthorized access
- Collection of personal information
- Impersonation
- Obtaining multiple IDs
- Registering false information
- Unauthorized use of credit cards
- Bulk purchasing or resale
- Returns without a legitimate reason
- Providing benefits to anti-social forces
- Any other act the Company judges to be inappropriate
Article 7 (Suspension of Service)
The Company may suspend or discontinue all or part of the Service without notice in any of the following cases.
- System maintenance or inspection
- Natural disaster or force majeure
- Communication or system failure
- When it is difficult to provide the Service
- When there is a risk of fraud
The Company shall not be liable for any damage arising from such suspension.
Article 8 (Restriction of Use and Deletion of Registration)
The Company may restrict use or delete a user's registration without notice in any of the following cases.
- Violation of these Terms
- False registration
- Suspension of the payment method
- Default on payment obligations
- Loss of contact
- No use for an extended period
- The Company otherwise judges it inappropriate
The Company shall not be liable for any damage arising from this.
Article 9 (Withdrawal)
Users may withdraw through the prescribed procedure.
Article 10 (Disclaimer of Warranty and Liability)
The Company does not warrant the completeness, safety, or other aspects of the Service, and shall not be liable for any damage incurred by users. However, this shall not apply where the Consumer Contract Act applies, in which case the Company shall compensate for damage caused by its ordinary negligence only to the extent foreseeable. The Company shall also not be liable for disputes between users or between a user and a third party.
Article 11 (Changes to or Termination of the Service)
The Company may change or terminate the content of the Service without notice, and shall not be liable for any damage arising therefrom.
Article 12 (Amendment of These Terms)
The Company may amend these Terms without notice, and continued use of the Service after such amendment shall be deemed acceptance of the amended Terms.
Article 13 (Handling of Personal Information)
The Company shall handle personal information appropriately in accordance with the Privacy Policy.
Article 14 (Notices and Communications)
Notices and communications to users shall be made based on the registered information and shall be deemed to have arrived at the time of transmission.
Article 15 (Prohibition of Transfer of Rights and Obligations)
Users may not transfer their rights or obligations to a third party or use them as collateral without the Company's prior written consent.
Article 16 (Governing Law and Jurisdiction)
These Terms shall be governed by Japanese law, and any dispute shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company.