Domestic Shipping (Japan)

• Free shipping for orders over ¥11,000 (tax included).
• A flat shipping fee of ¥750 (tax included) applies to orders under ¥10,999.

 

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International Shipping

• Free shipping on international orders over ¥80,000 JPY.
• A flat shipping fee of ¥7,700 JPY applies to orders under ¥79,999 JPY.

Please note that due to shipping restrictions, fragrances, body care products and beverages cannot be shipped internationally.
For details, please refer to our International Shipping Policy or contact us directly.

 

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Shipping Carriers

Orders are shipped via Yamato Transport.
Please note that all orders are shipped using minimal packaging to reduce waste.

 

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Dispatch Timing

• Orders are typically dispatched within 3 days of receiving the order.
• Delivery dates are set to the earliest available date.

If, for any reason, dispatch is expected to take longer than 3 days, we will announce this on our website in advance.

 

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Shipping to Okinawa and Remote Islands

For deliveries to Okinawa and other remote islands, fragrances and liquid products (including body scrubs) cannot be shipped by air and will be sent via ground or sea transport.
Please allow approximately one week for delivery to these areas.

 

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Direct Shipping from Brands

Some items may be shipped directly from the brand to your address.
In such cases, we will share your shipping information (name, address, phone number) with the brand for delivery purposes only.

If you order items that are shipped directly from the brand alongside other products, they may arrive separately and on different dates.

Items shipped directly from brands include:

• Rollo: 12-inch LP

 

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Handling of Personal Information

All personal information is strictly managed and protected by both our store and partner brands.
Your information will never be used for purposes other than fulfilling your order, so please feel secure when shopping with us.