Relaxed Mac Coat
About Our Try-On Service
For items labeled "Try-On Available" on the product page, we offer a service that allows you to try them on at home before deciding to keep them. If the size or fit isn't right, you may request a return or size exchange.
Please read the following guidelines carefully before using this service.
How It Works
- Add the item you wish to try on to your cart as usual.
- In the Order Notes section, write "Try-On Request".
- Proceed to checkout and complete your purchase.
- Once your order arrives, please try on the item indoors only.
- If you wish to return or exchange the item, contact us via email (email.loungesai@gmail.com) within 3 days of receiving your order.
- For returns, please ensure the item is in its original condition — including all tags, packaging, and accessories — and send it to the return address we provide via email.
Please note: Return shipping costs are the customer’s responsibility.
Return & Exchange Policy
Items eligible for return or exchange must meet the following conditions:
- The Try-On Service is available for customers within Japan only.
- You must contact us within 3 days of receiving the item.
- The item must be unworn (except for trying on indoors), and free from stains, odors (including perfume or smoke), damage, or signs of use.
- All original tags, packaging, and accessories must be included and intact.
- Repeated try-ons and returns of the same item may not be accepted.
We are unable to accept returns or exchanges in the following cases:
- Returns sent without prior notice.
- Items that show signs of use, stains, damage, or odors.
- Missing or damaged tags, packaging, or accessories.
- Made-to-order (custom-order) items.
- Non-clothing items such as fragrances or hygiene products.
Once we confirm that the item meets these conditions, we will proceed with a refund or size exchange.
About Resizing
If your item doesn't fit perfectly after trying it on, we also offer custom resizing (alterations).
For example, we can adjust sleeve or hem lengths to better suit your measurements.
Because ready-to-wear sizing may not fit everyone perfectly, we encourage you to consider resizing options to enjoy your item comfortably for years to come.
For more details on resizing, please visit:
→ [About Alterations]
Contact Us
If you have any questions or would like assistance, feel free to reach out via chat or email:
email.loungesai@gmail.com
A Note on Using This Service
Our Try-On Service is designed to help you choose with confidence.
We kindly ask that all items be handled with care during your try-on period.
Thank you for your understanding and cooperation.
- 100% Organic Cotton
- Lining: 70% Cotton, 30% Silk
- Horn button
- Made in China
Relaxed Mac Coat
The Relaxed Mac Coat, a staple piece from Aviva Jifei Xue, has been updated in design and pattern for FW2024.
For this Lounge Sai exclusive edition, we have kept the specifications of the new Relaxed Mac Coat, while changing the fabric and buttons from the collection version to create a dark olive color unique to our store.
This is a coat made to be a long-term companion — a serious winter piece you can rely on for years.
A coat named Relaxed Mac Coat. The term "Mac Coat" originates from Macintosh, the company known for creating raincoats, and has become a general term for raincoats in the UK.
Although this piece by Aviva Jifei Xue is not treated with water-repellent coating, it draws inspiration from both the traditional and formal shape of classic Mac Coats, as well as from military versions of the Mac Coat.
Taking inspiration from military-style Mac Coats, the dark olive fabric we selected for this exclusive edition is a foolproof choice.
Key design features include large 3D pockets placed on both sides where the arms naturally rest, a front button closure with the lower three buttons hidden by a fly front, and a decorative collar with a chin strap.
The relaxed fit offers generous width in both the body and armholes, making it easy to layer thick knits or even a jacket underneath for the cold winter months.
The lining is a soft, smooth fabric made from 30% silk and 70% cotton, offering a flowing texture that feels great against the skin. The color pairs perfectly with the outer fabric and has a subtle sheen, appearing either khaki or brown depending on how the light hits it.
The coat features a full lining that extends all the way to the cuffs, making it smooth and effortless to slip on without any stress. There are also inner pockets on both sides of the chest, and when combined with the outer pockets, the coat offers a total of five pockets — more than enough to go out hands-free if you prefer to travel light.
This coat has a classic silhouette and a color that pairs effortlessly with any outfit, in any era. On top of that, being made from cotton, it's a piece that will only get better the more you wear it casually and without worry.
Because it's a coat you can throw on without overthinking, I hope it will become a trusted companion for you every winter — a piece to grow with and enjoy for many years to come.
