International Shipping
Important Notice on International Shipping
Please note that fragrance products and certain lifestyle items (primarily body care products and beverages) cannot be shipped internationally.
If you place an international order that includes these restricted items, we will contact you to adjust or cancel the order as necessary.
We appreciate your understanding in advance.
International Shipping
- Free shipping on orders over ¥80,000 JPY.
- A flat shipping fee of ¥7,700 JPY will be applied to orders under ¥79,999 JPY.
Delivery Time
- International shipments are typically delivered within approximately 1 to 2 weeks after dispatch and include a tracking number.
- Please note that delivery times may vary depending on customs clearance, weather conditions, and local courier services in the destination country.
Tax-Free Orders for International Customers
- Please note that all product prices listed on our website include Japanese consumption tax (10%) for domestic orders.
- However, for international orders, this tax will be automatically removed at checkout, and the final amount will be tax-free.
Duties, Taxes, and Customs Fees
- Customs duties, import taxes, and any additional fees imposed in the destination country are the sole responsibility of the customer.
- We are not liable for any customs-related charges or delays.
- For more details regarding possible import fees, please contact your local customs office before placing an order.
Additional Notes on International Orders
- Shipping may be unavailable to certain regions or countries due to current shipping conditions or restrictions. If unsure, please contact us before placing an order.
- All international orders include tracking, but we cannot be responsible for delays, losses, or damages caused during transit or by customs.
- In the event of shipping issues (such as loss or damage), we will assist in filing an investigation with the courier. Refunds or replacements will depend on the outcome of the courier’s investigation.
