Melancolia
Shipping
When ordering only scent strips, the shipping fee is ¥750. You will receive a ¥750 discount coupon code via email when the scent strips are shipped (see below).
If you purchase one or more products along with scent strips, the shipping fee will be based on the total amount of your purchase, and no coupon will be issued for such orders. Please note this.
Coupon
If you order scent strips only, you will receive a ¥750 discount coupon code via email when the scent strips are shipped.
The coupon can be used once within one month from the issue date, for the purchase of fragrance products (scent strip eligible items) on the Lounge Sai online store. It cannot be applied to items other than eligible products.
Please note that we cannot reissue coupon codes if lost after issuance.
Shipping Method
Scent strips will be individually wrapped for each fragrance and delivered together via NekoPos (with tracking number / delivered by post).
If you order other products along with the scent strips, they will generally be shipped together. However, please note that if some products are shipped from different locations, the scent strips and other items may be shipped separately.
A scent strip is a piece of paper used to spray fragrance on in order to test and confirm the scent.
Ordering Information for Scent Strips
-
Maximum of 20 fragrances.
If you wish to order more than 20 fragrances, please place multiple orders. -
Maximum of 1 strip per fragrance.
Even if multiple strips of the same fragrance are ordered, only one will be shipped.
Important Notes
If an order is placed that does not align with the guidelines above, we will adjust the order to meet the stated requirements and ship accordingly. Please note that we will not contact you before shipping, so kindly ensure that you review the information and place your order correctly.
Domestic Shipping (Japan)
- Free shipping for orders over ¥11,000 (tax included).
- A flat shipping fee of ¥750 (tax included) applies to orders under ¥10,999.
International Shipping
- Free shipping on international orders over ¥80,000 JPY.
- A flat shipping fee of ¥7,700 JPY applies to orders under ¥79,999 JPY.
Please note that due to shipping restrictions, fragrances, body care products and beverages cannot be shipped internationally.
For details, please refer to our International Shipping Policy or contact us directly.
Shipping Carriers
Orders are shipped via Yamato Transport.
Please note that all orders are shipped using minimal packaging to reduce waste.
Dispatch Timing
- Orders are typically dispatched within 3 days of receiving the order.
- Delivery dates are set to the earliest available date.
If, for any reason, dispatch is expected to take longer than 3 days, we will announce this on our website in advance.
Shipping to Okinawa and Remote Islands
For deliveries to Okinawa and other remote islands, fragrances and liquid products (including body scrubs) cannot be shipped by air and will be sent via ground or sea transport.
Please allow approximately one week for delivery to these areas.
Regarding Returned Shipments Due to Incorrect Address, Extended Absence, or Refusal of Delivery
In the event that a shipment is returned to us due to an incorrect address, extended absence, or refusal of delivery, we will handle the matter as follows:
・We will contact you via email or other means. If you wish to have the item reshipped, you will be responsible for the actual cost of additional shipping fees (including round-trip shipping costs and payment processing fees). Once we confirm your reply and payment within 5 days of our notice, we will proceed with reshipment.
・If we do not receive a response within 6 days of our notification, we reserve the right to cancel the order. In such cases, we will not be able to refund the original shipping cost, return shipping cost, or any related payment processing fees.
・If you refuse to accept the delivery without a valid reason, we will charge you for the actual costs incurred, including round-trip shipping, payment processing fees, and packaging material fees. In cases of repeated or malicious refusal, we regret to inform you that we may decline any future orders from you.
We appreciate your understanding and cooperation to ensure smooth and reliable service.
Direct Shipping from Brands
Some items may be shipped directly from the brand to your address.
In such cases, we will share your shipping information (name, address, phone number) with the brand for delivery purposes only.
If you order items that are shipped directly from the brand alongside other products, they may arrive separately and on different dates.
Items shipped directly from brands include:
- Rollo: 12-inch LP
Handling of Personal Information
All personal information is strictly managed and protected by both our store and partner brands.
Your information will never be used for purposes other than fulfilling your order, so please feel secure when shopping with us.
Cancellations & Refunds Policy
Please note that we do not accept cancellations or refunds once an order has been placed.
Additionally, we cannot accept returns, exchanges, or refunds for reasons such as "the product is different from what I imagined" or any other customer-related reasons after the order has been delivered. Thank you for your understanding.
Cases Eligible for Return or Exchange
We will accept returns or exchanges only under the following circumstances:
- If the product you received is damaged, stained, or defective.
- If you receive a different product or quantity than what you ordered.
- If the product was damaged or lost during shipping.
Please note that we cannot accept returns or exchanges for any damage or defects caused by customer use or storage.
How to Request a Return or Exchange
If you wish to return or exchange a product, please contact us via email (email.loungesai@gmail.com) before sending anything back.
Returns or exchanges without prior notice will not be accepted, and any shipping costs incurred in such cases will be borne by the customer.
Return & Exchange Request Period
Please contact us within 5 days of receiving the product if you wish to request a return or exchange.
We will not accept returns or exchanges in the following cases:
- If more than 6 days have passed since the product was delivered.
- If the product has been used.
- If tags, accessories, or packaging are missing or damaged.
- Sale items and made-to-order/customized products.
Return Shipping Address
The return shipping address will be provided after you contact us to request a return or exchange.
Packaging for Returns
When returning items, please repack them in the same condition and packaging as when received.
We will cover the return shipping and handling costs in cases where a return or exchange is approved.
Refund Method
If an exchange is not possible (e.g., due to out-of-stock items), we will issue a refund for the product price.
Refunds will be processed using the same payment method selected at checkout.
Cooling-Off Policy
Please note that the Cooling-Off period under Japanese law does not apply to purchases made through our online store, as they are considered mail-order sales.
Contact Information
If you have any questions or concerns, feel free to reach out to us via email (email.loungesai@gmail.com) or chat.
We offer the following payment options:
- Credit Cards (Visa / Mastercard / American Express / JCB)
- PayPal
- Google Pay
- Apple Pay
- Shop Pay
- Paidy (You can split your payment in installments via the Paidy app after completing the payment. Click here for more information on how to use Paidy.)
- Bank Transfer (Customers are responsible for bank transfer fees. Orders will be shipped after payment is confirmed. Please complete payment within 3 days of placing your order.)
Shipping
When ordering only scent strips, the shipping fee is ¥750. You will receive a ¥750 discount coupon code via email when the scent strips are shipped (see below).
If you purchase one or more products along with scent strips, the shipping fee will be based on the total amount of your purchase, and no coupon will be issued for such orders. Please note this.
Coupon
If you order scent strips only, you will receive a ¥750 discount coupon code via email when the scent strips are shipped.
The coupon can be used once within one month from the issue date, for the purchase of fragrance products (scent strip eligible items) on the Lounge Sai online store. It cannot be applied to items other than eligible products.
Please note that we cannot reissue coupon codes if lost after issuance.
Shipping Method
Scent strips will be individually wrapped for each fragrance and delivered together via NekoPos (with tracking number / delivered by post).
If you order other products along with the scent strips, they will generally be shipped together. However, please note that if some products are shipped from different locations, the scent strips and other items may be shipped separately.
A scent strip is a piece of paper used to spray fragrance on in order to test and confirm the scent.
Ordering Information for Scent Strips
-
Maximum of 20 fragrances.
If you wish to order more than 20 fragrances, please place multiple orders. -
Maximum of 1 strip per fragrance.
Even if multiple strips of the same fragrance are ordered, only one will be shipped.
Important Notes
If an order is placed that does not align with the guidelines above, we will adjust the order to meet the stated requirements and ship accordingly. Please note that we will not contact you before shipping, so kindly ensure that you review the information and place your order correctly.
Domestic Shipping (Japan)
- Free shipping for orders over ¥11,000 (tax included).
- A flat shipping fee of ¥750 (tax included) applies to orders under ¥10,999.
International Shipping
- Free shipping on international orders over ¥80,000 JPY.
- A flat shipping fee of ¥7,700 JPY applies to orders under ¥79,999 JPY.
Please note that due to shipping restrictions, fragrances, body care products and beverages cannot be shipped internationally.
For details, please refer to our International Shipping Policy or contact us directly.
Shipping Carriers
Orders are shipped via Yamato Transport.
Please note that all orders are shipped using minimal packaging to reduce waste.
Dispatch Timing
- Orders are typically dispatched within 3 days of receiving the order.
- Delivery dates are set to the earliest available date.
If, for any reason, dispatch is expected to take longer than 3 days, we will announce this on our website in advance.
Shipping to Okinawa and Remote Islands
For deliveries to Okinawa and other remote islands, fragrances and liquid products (including body scrubs) cannot be shipped by air and will be sent via ground or sea transport.
Please allow approximately one week for delivery to these areas.
Regarding Returned Shipments Due to Incorrect Address, Extended Absence, or Refusal of Delivery
In the event that a shipment is returned to us due to an incorrect address, extended absence, or refusal of delivery, we will handle the matter as follows:
・We will contact you via email or other means. If you wish to have the item reshipped, you will be responsible for the actual cost of additional shipping fees (including round-trip shipping costs and payment processing fees). Once we confirm your reply and payment within 5 days of our notice, we will proceed with reshipment.
・If we do not receive a response within 6 days of our notification, we reserve the right to cancel the order. In such cases, we will not be able to refund the original shipping cost, return shipping cost, or any related payment processing fees.
・If you refuse to accept the delivery without a valid reason, we will charge you for the actual costs incurred, including round-trip shipping, payment processing fees, and packaging material fees. In cases of repeated or malicious refusal, we regret to inform you that we may decline any future orders from you.
We appreciate your understanding and cooperation to ensure smooth and reliable service.
Direct Shipping from Brands
Some items may be shipped directly from the brand to your address.
In such cases, we will share your shipping information (name, address, phone number) with the brand for delivery purposes only.
If you order items that are shipped directly from the brand alongside other products, they may arrive separately and on different dates.
Items shipped directly from brands include:
- Rollo: 12-inch LP
Handling of Personal Information
All personal information is strictly managed and protected by both our store and partner brands.
Your information will never be used for purposes other than fulfilling your order, so please feel secure when shopping with us.
Cancellations & Refunds Policy
Please note that we do not accept cancellations or refunds once an order has been placed.
Additionally, we cannot accept returns, exchanges, or refunds for reasons such as "the product is different from what I imagined" or any other customer-related reasons after the order has been delivered. Thank you for your understanding.
Cases Eligible for Return or Exchange
We will accept returns or exchanges only under the following circumstances:
- If the product you received is damaged, stained, or defective.
- If you receive a different product or quantity than what you ordered.
- If the product was damaged or lost during shipping.
Please note that we cannot accept returns or exchanges for any damage or defects caused by customer use or storage.
How to Request a Return or Exchange
If you wish to return or exchange a product, please contact us via email (email.loungesai@gmail.com) before sending anything back.
Returns or exchanges without prior notice will not be accepted, and any shipping costs incurred in such cases will be borne by the customer.
Return & Exchange Request Period
Please contact us within 5 days of receiving the product if you wish to request a return or exchange.
We will not accept returns or exchanges in the following cases:
- If more than 6 days have passed since the product was delivered.
- If the product has been used.
- If tags, accessories, or packaging are missing or damaged.
- Sale items and made-to-order/customized products.
Return Shipping Address
The return shipping address will be provided after you contact us to request a return or exchange.
Packaging for Returns
When returning items, please repack them in the same condition and packaging as when received.
We will cover the return shipping and handling costs in cases where a return or exchange is approved.
Refund Method
If an exchange is not possible (e.g., due to out-of-stock items), we will issue a refund for the product price.
Refunds will be processed using the same payment method selected at checkout.
Cooling-Off Policy
Please note that the Cooling-Off period under Japanese law does not apply to purchases made through our online store, as they are considered mail-order sales.
Contact Information
If you have any questions or concerns, feel free to reach out to us via email (email.loungesai@gmail.com) or chat.
We offer the following payment options:
- Credit Cards (Visa / Mastercard / American Express / JCB)
- PayPal
- Google Pay
- Apple Pay
- Shop Pay
- Paidy (You can split your payment in installments via the Paidy app after completing the payment. Click here for more information on how to use Paidy.)
- Bank Transfer (Customers are responsible for bank transfer fees. Orders will be shipped after payment is confirmed. Please complete payment within 3 days of placing your order.)
ジンジャー、ミント
レモングラス
ルダモン、ローレル、スアーヴムスク
Story
アリストテレスは疑問に思いました。
なぜ私は非凡な人々を魅了したのか？
なぜ私の黒い胆汁や甘い憂鬱は、哲学者、詩人、芸術家、さらにはヘラクレスのような英雄までにも影響を及ぼしたのか、と。
私は詩人ボードレールが愛する雨の国の女王。
自らを「神聖な病気」に被患させる魂、かつては「umore(4種の液体)」と呼ばれていた液体です。
私は気分の浮き沈みが激しい気質です。
天才的能力を発揮する一方で、狂気で錯乱する幻想に耽り、心を固く閉ざします。
それは、郷愁を超越し、脾臓を目覚めさせます。
私は心の水、Melancolia(メランコリア)です。
Perfumer
Amélie Bourgeois
Collection
Les Humeurs
Type & Size
Eau de Parfum / 100ml
Country of Origin
Italy
自らを神聖な病気に疾患させる心の水
ジンジャーのキリッとした清潔感にレモングラスのフレッシュさ、最後に甘味とカンパリのような苦味が残ります。
Lougne Saiのポップアップ店頭では「夏に良さそう」と感じられる方も多いようで、すっきりとした香りと、どこか瑞々しい香りが清涼感をイメージさせられるのかもしれません。
付け心地はどちらかというと軽めではありますが、独特な香りが尾を引くため時間が経ってもふとした際に香りの主張をしっかり感じる瞬間があるような、そんな香調だと思います。
Amélie Bourgeois
2013年、調香師Anne-Sophie Behaghel(アンヌ＝ソフィー・ベハーゲル)と共に香りのクリエイティブスタジオFLAIR Paris(フレア パリ)を設立。
BDK Parfums、Frapin、L'Orchestre Parfum、Liquides Imaginaires、versatile parisなど多数のフレグランスの調香を手がけている。
Les Humeurs
古代医学のヒポクラテスによる四体液学説から着想を得た、感情にフォーカスしリアルを追求した想像力を解き放つ物語。
五感を研ぎ澄まし、香りが持つ力を呼び起こすことを目指すフレグランス。
Liquides Imaginaires
フランス、パリを拠点に2012年にデザイナーのPhilippe Di MéoがビジネスパートナーDavid Frossardと出会い発足したニッチフレグランスレーベル。
三部作で発表されるコンセプチュアルなコレクションは、妖艶で上品なボトルやパッケージも相成った、一度試すと忘れることの出来ない唯一無二のラインナップとなっている。
